Super Win Menu by Infonautics GmbH Switzerland


Super Win Menu by Infonautics GmbH Switzerland

FAQ Frequently Asked Questions

These Frequently Asked Questions (FAQ) provide you with answers to the most common questions and inform you about specific subjects in addition to the actual documentation. For a general introduction please read the manual which has been installed with the software on your system.

  • Questions about ordering and payment
    The software can be purchased online and paid by credit card, PayPal or prepayment. Subsequently, you will receive a confirmation e-mail informing you how to activate the licence key of the software. Regarding the online ordering procedure we co-operate with the two e-commerce providers RegNow and share-it!. In case of any questions regarding ordering process or billing please contact the Customer Care Centre of share-it! at http://www.shareit.com/ccc or address to https://admin.regnow.com/static/faq.html by RegNow. Please take note that on your credit card bill the name of the vendor can be stated as "www.element5.info" or RegNow.
  • How to enter to program licence key
    After purchase you will receive by e-mail a licence key in your name in order to activate the software. The licence key will be included in the attached file "SuperWinMenuKey.txt" or within the text of the e-mail. In order to activate the program licence please copy the complete licence key into the licence window which you can open via the Help Menu under "Licence". Use Ctrl-a to mark the complete licence key, Ctrl-c to copy it to the clipboard, Ctrl-v to paste it to the licence window. Afterwards please restart the program.
  • How to update to a new version
    Download at https://www.infonautics.ch/superwinmenu the latest version of Super Win Menu. Close Super Win Menu by clicking in the Help Menu [?] on "Exit program". Now, install the latest program version in the same directory of the already existing version. Restart Super Win Menu. All current settings remain unchanged.
  • Contact / Support
    Support for Super Win Menu is available by email. Any questions will be answered within 48 hours in English or German.
    Email: superwinmenu@infonautics.ch
    Address: Infonautics GmbH, Eichholzweg 16, CH-6312 Steinhausen, Switzerland

© Copyright by Infonautics GmbH, Switzerland